Terms and Conditions

Last Updated: 1st June 2023

These terms and conditions (“Agreement”) constitute a legal agreement between the user (“User”) and AC Acustica, a Division of Acustica di Eupro Srl, with its registered office at Viale del Fante, 8, 97100 Ragusa (IT) (“AC Acustica”), for the use of the Audieum software (“the Software”). By using the Software, the User agrees to be bound by this Agreement.

1. Use of the Software
1.1 The Software is provided as a SaaS for room acoustic modeling. The User may use the Software only for lawful purposes and in accordance with this Agreement. The User agrees to use the Software at their own risk.
1.2 AC Acustica waives liability on all indirect and consequential damages coming from the use of the Software. The User agrees to indemnify and hold AC Acustica harmless from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from the User’s use of the Software.

2. Data Protection
2.1 The processing of personal data by AC Acustica is governed by the Privacy Policy.
2.2 Audio files, simulation and analysis data can be used for Research and Development purposes. Data will be stored in the Audieum server. Personal user information (name, last name, email address, purchase history) will never be used for any purpose other than the ordinary functionality of the Software.

3. Credits and Refunds
3.1 The use of the Software is credit-based. The User must purchase credits to use the Software. The cost of credits and the number of credits required for each operation is specified on the Audieum website.
3.2 Credits are non-refundable once used partially or totally.
3.3 If a credit bundle is not used, the User can request a refund within 14 days from the purchase, reduced by a 10% admin fee.

4. Jurisdiction
4.1 In case of any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, the competent jurisdiction is Ragusa (IT).

5. Termination
5.1 This Agreement shall remain in effect until terminated by either party. The User may terminate this Agreement at any time by discontinuing the use of the Software. AC Acustica may terminate this Agreement at any time for any reason without notice to the User.
5.2 Upon termination, the User must immediately cease using the Software and delete all copies of the Software in their possession.

6. Amendments
6.1 AC Acustica may amend this Agreement from time to time by posting an updated version on its website. By continuing to use the Software after the revised Agreement has been posted, the User agrees to be bound by the revised Agreement.

7. Entire Agreement
7.1 This Agreement constitutes the entire agreement between the User and AC Acustica and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties about the subject matter contained herein.

If the User has any questions about this Agreement, please contact AC Acustica at support@audieum.com.